私は、パートでレジ打ちをして7ヶ月くらいになるのですが、…

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  • 私は、パートでレジ打ちをして7ヶ月くらいになるのですが、2日に1度はミスをしてしまいます。 最初の頃は過不足を出してしまい落ち込んだのですが、過不足やお釣りの渡し忘れ、金券や商品券の扱い方も理解できるようにはなりました。私の働いているお店には、ポイント利用・カード払い・電子マネーの支払い・割引券やお買い物券もあり、時々、お客様とのコミニケーションが悪いのかミスをする時があります。一番悩むのが、ポイントや割引券の時に会計後に言われ どうすることもできなくなって、それもミスになり名前やミス内容を台帳みたいなものに書かれるのです。ミスする回数が多く、台帳の名前が自分の名前でいっぱいになるのを見るとキツイです。それでも、また頑張ろうと、自分なりのいろいろな工夫をしてるのですが、どうしてもミスが重なります。ある意味、これは頑張るとか、工夫とかの問題ではなく、向き不向きの問題なのかな?とも思ってしまいます。レジの経験をされてる方、どれくらいで、一応のミスの回数が減りなれるものなのでしょうか?また7ヶ月でこんな感じなのは合わないのでしょうか?メンタルが弱い方ではないと思っていたのですが、この仕事について「自分は馬鹿なのでは?」と思い悩む日々です。惣菜のバラ売りの種類や、柑橘系の見分け方、ほうれん草と小松菜がとてもわかりにくい状態できたりするので、本当にドキドキします。1つ1つ聞きながらしています。どうしても落ち込む日が増え、辞めようとも考えています。ただ、どんな仕事もいいことばかりじゃないし、いろいろなことがあると思うし、それがお金を稼ぐということとわかってるのですが、なぜでしょうか・・レジだけは違う気がするのです。
  • 質問文を読んで思ったのですが、何でミスの多い質問者さんにアドバイスをする人がいないのでしょうか? それだけミスが多いのならば、レジの責任者から指導があると思うのですが? そのあたりに問題が隠されているのでは無いですか? あと、最後の「レジだけは違う」との事ですが、レジとはそういうものです。 チームワークが無いのがレジです。 責任の所在がハッキリしているからでしょうね。 個の能力が良く分かる(出る)と言うのも理由です。 売り場ならば、チームワークで処理する事が多いものです。 その違いだと思います。

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